Open 4 PM - 11 PM weekdays, 4 PM - 1 AM weekends

Connect with us

FAQs

Got Questions?

We’ve got you covered. Find out everything you need to know about Lusail Winter Wonderland…

Are there prayer rooms at Lusail Winter Wonderland?
Are there lockers available at Lusail Winter Wonderland?
What are the opening hours for Lusail Winter Wonderland?
Are pets allowed?
Is there an age limit for visitors at Lusail Winter Wonderland?
Are there changing facilities at Lusail Winter Wonderland?
When will Lusail Winter Wonderland open its doors?
Is Lusail Winter Wonderland accessible for visitors with limited mobility?
Are there toilet facilities at Lusail Winter Wonderland?
What is Lusail Winter Wonderland?
What should I wear?
Where will Lusail Winter Wonderland take place?
What is an RFID wristband?
Can I get a refund or exchange my entry wristband?
Do you offer discounts for large groups?
Do I need to pre-book any rides or attractions?
Are there height limits for any of the rides and attractions?
What if I lose my wristband or it gets damaged?
What does my wristband include?
What is a Ticketing Office?
Will I need an entrance wristband?
Can 2 or more wristbands be used together for one transaction onsite?
Why do your prices vary depending on the day I wish to come?
Can I leave Lusail Winter Wonderland, and re-enter within the same session?
Can I use my wristband for another re-entry day?
How much do tickets cost and where can I purchase?
Are there discounted rates for children and domestic help?
What is a Top-up Booth?
Do you charge a transaction fee?
How can I purchase tickets for rides and attractions?
Can I transfer my money to someone else’s wristband?
What rides and attractions can I enjoy at Lusail Winter Wonderland?
What if I have money left on my wristband after my visit to Lusail Winter Wonderland?
Can I return to Lusail Winter Wonderland on another day with my entrance wristband?
Is there parking available?
Where is Lusail Winter Wonderland located?
Can I bring my scooter?
What are the health, safety and security measures at Lusail Winter Wonderland?
Can I smoke at Lusail Winter Wonderland?
What are the prohibited items?
Does my entry wristband include food and beverage?
Will alcohol be available?
Will there be vegetarian, vegan, and halal food and beverage options available?
Are there food and beverage options available at Lusail Winter Wonderland?
Can’t find answers here? Contact Us instead!