Open 4 PM - 11 PM Weekdays, 4 PM - 1 AM weekends

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FAQs

Got Questions?

We’ve got you covered. Find out everything you need to know about Lusail Winter Wonderland…

Are there prayer rooms at Lusail Winter Wonderland?
Where will Lusail Winter Wonderland take place?
What is Lusail Winter Wonderland?
Is Lusail Winter Wonderland accessible for visitors with limited mobility?
Is there an age limit for visitors at Lusail Winter Wonderland?
Are there lockers available at Lusail Winter Wonderland?
When will Lusail Winter Wonderland open its doors?
What are the opening hours for Lusail Winter Wonderland?
What should I wear?
Are there toilet facilities at Lusail Winter Wonderland?
Are there changing facilities at Lusail Winter Wonderland?
Are pets allowed?
Can I return to Lusail Winter Wonderland on another day with my entrance wristband?
What if I lose my wristband or it gets damaged?
Can I use my wristband for another re-entry day?
How can I purchase tickets for rides and attractions?
What is a Ticketing Office?
Why do your prices vary depending on the day I wish to come?
Do you charge a transaction fee?
Will I need an entrance wristband?
Can I transfer my money to someone else’s wristband?
What if I have money left on my wristband after my visit to Lusail Winter Wonderland?
Do you offer discounts for large groups?
How much do tickets cost and where can I purchase?
What is a Top-up Booth?
Are there height limits for any of the rides and attractions?
Are there discounted rates for children and domestic help?
What is an RFID wristband?
What rides and attractions can I enjoy at Lusail Winter Wonderland?
Do I need to pre-book any rides or attractions?
Can I leave Lusail Winter Wonderland, and re-enter within the same session?
What does my wristband include?
Can 2 or more wristbands be used together for one transaction onsite?
Can I get a refund or exchange my entry wristband?
Can I bring my scooter?
Is there parking available?
Where is Lusail Winter Wonderland located?
What are the prohibited items?
Can I smoke at Lusail Winter Wonderland?
What are the health, safety and security measures at Lusail Winter Wonderland?
Will alcohol be available?
Will there be vegetarian, vegan, and halal food and beverage options available?
Are there food and beverage options available at Lusail Winter Wonderland?
Does my entry wristband include food and beverage?
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